Introduction
Effective Date: November, 1, 2024]
ProNeuroAI (https://proneuroai.com/ values your privacy and trust. We are a U.S.-based company specializing in AI solutions to enhance business operations. Please read this Privacy Policy carefully, as your consent is required to use our services.
1. Data We Collect
Data Storage Location: ProNeuroAI operates on servers located in the United States, ensuring that your data is securely stored and complies with relevant privacy laws.
Registration Data: If you register on our website, we collect and store your chosen username, email address, and any additional personal information you provide in your user profile. You can view, edit, or delete your information at any time, except for your username. Our administrators may also access this data as needed to provide support.
Purchase Data: To access our AI solutions or related services, we collect details such as purchase codes, product configurations, and related support data. This data is essential for providing you with ongoing product access and customer support.
Support Data: When you submit a support request, the information you provide is used solely to address your inquiry. Support tickets may be handled using third-party tools that comply with privacy standards.
Analytics Data: We use tools like Google Analytics to collect anonymized data on website usage. This helps us understand user behavior and improve our services. You can opt out of Google Analytics tracking at any time using this link.
1. Data We Collect
Data Storage Location: ProNeuroAI operates on servers located in the United States, ensuring that your data is securely stored and complies with relevant privacy laws.
Registration Data: If you register on our website, we collect and store your chosen username, email address, and any additional personal information you provide in your user profile. You can view, edit, or delete your information at any time, except for your username. Our administrators may also access this data as needed to provide support.
Purchase Data: To access our AI solutions or related services, we collect details such as purchase codes, product configurations, and related support data. This data is essential for providing you with ongoing product access and customer support.
Support Data: When you submit a support request, the information you provide is used solely to address your inquiry. Support tickets may be handled using third-party tools that comply with privacy standards.
Analytics Data: We use tools like Google Analytics to collect anonymized data on website usage. This helps us understand user behavior and improve our services. You can opt out of Google Analytics tracking at any time using this link.
2. How We Use Your Data
Your data is used in the following ways: Verifying and identifying users during account access or website interactions. Providing technical support or resolving inquiries. Sending important updates about your account or our services. Improving website functionality and user experience. Ensuring the security and integrity of our systems.
3. Embedded Content
Our website may include embedded content from platforms like YouTube. Embedded content behaves as if you visited the third-party site directly. These platforms may collect data, use cookies, or track your interactions. Please refer to th
4. Cookies
Cookies are small text files used to enhance your browsing experience. ProNeuroAI uses cookies to: Retain user preferences. Authenticate users. Track anonymized analytics. You can manage cookies in your browser settings. Essential cookies include: PHPSESSID: Identifies your unique session. wordpress_logged_in_{hash}: Verifies user authentication.
5. Data Access
Who Can Access Your Data: Registered account holders can access their own data via their profiles. Our system administrators and support team may access data as needed for maintenance or support.
Third-Party Access: We do not share your personal data except with trusted partners necessary to deliver our services (e.g., hosting providers, payment processors). These partners comply with relevant privacy standards.
6. Data Retention
We retain data for as long as necessary to provide services or as required by law. You may request data deletion at any time. Note that certain data (e.g., account information) is necessary for continued access to our services.
7. Security Measures
We use SSL/HTTPS encryption to secure communications. In the event of a data breach, affected users will be notified promptly, and appropriate measures will be taken to safeguard your information.
8. Your Data Rights
You have the right to: Request access to the personal data we hold about you. Request corrections or deletions of your data. Withdraw consent for specific data uses. Requests can be submitted via our contact form. Note that some data may be retained for legal or administrative purposes.
9. Consent for Communication
By contacting ProNeuroAI directly via email, phone, contact forms, or other communication methods, you are providing explicit consent for us to respond to your inquiries using the contact information you provide. This may include but is not limited to email communication, outgoing phone calls, and text messages or other messaging platforms. This consent allows us to address your inquiries, provide support, and discuss our services or offerings. If you wish to withdraw your consent to be contacted, you may notify us at [Insert Contact Email or Phone Number] at any time.
10. Legal Compliance
ProNeuroAI complies with relevant data protection laws, including GDPR for European Union users. For legal requests, we may disclose information when required by law or when we believe it is necessary to protect our rights or comply with legal proceedings.
11. Third-Party Links
Our website may include links to third-party sites. ProNeuroAI is not responsible for the privacy practices of these sites. Please review their policies independently.
If you have any questions or concerns about this policy, please contact us at support@proneuroai.com