Welcome to ProNeuroAi’s Help Desk!
At ProNeuroAi, we understand that your time is valuable, and our Help Desk is here to assist with any technical or account-related issues, ensuring you get the most out of our cutting-edge AI and neuroscience solutions. Whether you’re a customer or an employee, we’ve got your back!
How Can We Assist You Today?
1. Customer Support
• Product and Service Inquiries: Have questions about our AI tools or neuroscience services? Get in touch with our expert team for fast answers.
• Troubleshooting AI Products: Encounter a technical issue? Our team is available to assist with diagnostics and help you get back on track.
• Billing and Account Management: Need help with your account or subscription? We’re here to help you manage billing, update account details, or resolve any payment issues.
Live Chat | Email Us | Call Support
2. Employee IT Support
• Hardware and Software Support: Facing issues with your office devices or software? Our IT team can help with installations, troubleshooting, and upgrades.
• Access Management: Need access to new systems or permissions? Submit a request to our support team.
• Cybersecurity Updates: We ensure your devices are up-to-date with the latest security protocols.
Submit a Ticket | IT Help Desk Hours: 9 AM – 6 PM GMT
3. Knowledge Base
• Self-Service Articles: Access our knowledge base for quick guides on how to troubleshoot common issues or explore product features.
• FAQs: Find answers to the most frequently asked questions about our AI products and neuroscience solutions.
• Video Tutorials: Watch step-by-step tutorials to help you get the most out of ProNeuroAi.
Visit Our Knowledge Base
Need Immediate Assistance?
Our team is available via live chat for quick, real-time support during business hours. For non-urgent inquiries, feel free to submit a ticket, and we’ll get back to you within 24 hours.
Response Time: We strive to respond within 1 business day for customer inquiries.